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From Crisis Communications to AI: Finding Clarity in the Chaos

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In emergency management, we don’t wait for the crisis to arrive before we prepare for it. We anticipate. We plan. We communicate clearly. Even when the situation is still unfolding. I learned this over 14 years in emergency management, including a decade with the American Red Cross, where clarity and communication can shape outcomes in real time. That same mindset is now required for AI. Because while AI is often framed as a technological shift, what we are actually experiencing is something far more familiar to those of us in crisis communications: a slow-moving, compounding event (like a hurricane) that is already reshaping how people work, how organizations operate, and how decisions are made. It’s not a single moment of disruption. It’s a series of small, accelerating changes, often happening faster than people can process them. And right now, many organizations are responding the way they do in the early stages of a crisis: reacting instead of preparing. Over the past month, ...
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The AI Shift Is Not Gender Neutral

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What Women Need to Know and Do Right Now The conversation around artificial intelligence and job disruption often centers on speed, scale, and uncertainty.  What it rarely addresses is distribution. Who, exactly, is most exposed to the changes already underway? Recent analysis highlighted by The Washington Post, alongside new labor market research from Anthropic , points to a stark, largely under-discussed reality: the impact of AI is not felt evenly, and early indicators suggest women may bear a disproportionate share of that disruption. As one report notes: “Women make up about 86 percent of those most vulnerable workers, the researchers said, suggesting the negative effects of automation won’t be borne equally across society. Mark Muro, a senior fellow at Brookings who assessed the policy relevance of the research, said the most vulnerable workers “may be out of sight and out of mind” to policymakers and the American public. The researchers cautioned that it’s hard to accuratel...
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Last weekend in Baltimore, more than 72,000 people gathered for a soccer match. What I saw in that stadium was about much more than the game.

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On Saturday night, something remarkable happened. More than 72,000 people filled M&T Bank Stadium to watch D.C. United  f ace Inter Miami CF and see Lionel Messi play. The match set a D.C. United attendance record, with 72,026 fans in the stands, more than many Baltimore Ravens games held in the same stadium. Walking through the stadium, you could feel the energy immediately. Argentina jerseys. Inter Miami pink. Spanish, English, and Spanglish blending together in the concourses. Parents with young children, teenagers, and grandparents all buzzing with excitement. But what I witnessed that night was about much more than soccer. It was a powerful reminder of the cultural and economic strength of the Latino community in the United States. Research from Pew Research Center and the Latino Donor Collaborative shows that Latino purchasing power has grown dramatically over the past two decades. And according to the 2025 Official LDC U.S. Latino GDP Report, if the U.S. Latino ec...
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Anthropic's Economic Report: AI Isn’t Replacing Jobs. It’s Rewriting Them One Task at a Time.

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The conversation about artificial intelligence and the future of work is everywhere right now. Much of that conversation focuses on a single question: Will AI replace jobs? It turns out that question may be the wrong one.  The better question is: Which parts of our work are machines beginning to do? A recent labor market analysis from Anthropic offers one of the clearest looks so far at how AI is actually being used across the economy. Researchers analyzed millions of real interactions with their AI system to understand how people are applying the technology in their daily work. What makes this moment different from past technological shifts is the speed. Adoption is happening across industries in months, not years or decades. What they found is both reassuring and disruptive. AI is not primarily replacing entire jobs. It is replacing pieces of them. That distinction matters more than most people realize. Jobs Are Bundles of Tasks Most jobs are not a single activity. They are colle...
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